The Psychology of Human Error

Our 2nd edition of the Psychology of Human Error report has the answers.

In July 2020, we published a study with academics at Stanford University, looking into why mistakes happen at work and the impact these mistakes had on cybersecurity. The world was at the peak of the global pandemic.

Now, 18 months on, we wanted to see what’s changed. We’ve once again collaborated with Jeff Hancock, Professor at Stanford University and expert in trust and deception online, to explain the psychology behind human error at work, how factors like Zoom fatigue hinder people’s abilities to stay focused, and what this means for company security.

Read the report to find out:

• Why employees are more likely to fall victim to Business Email Compromise attacks in the last 18 months.
• How hybrid working environments influence employees’ abilities to make safe cybersecurity decisions at work.
• Why organizations are taking tougher action in response to mistakes that compromise data security.
• How your company can build stronger and smarter security cultures by adopting a human approach to cybersecurity.